Privacy Policy

Mystic Gardens Pte Ltd ("we", "our", or "us") is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, services, and workshops.

1. Collection of Personal Data

We may collect and process the following types of personal data:

Name, email address, contact number
Mailing/billing address (if applicable)
Workshop registration details
Payment information (processed via secure third-party platforms)
Responses to feedback, surveys, or contact forms
Cookies and browsing behaviour on our website

2. Purpose of Data Collection

We collect your data for the following purposes:

To manage bookings, payments, and participation in workshops
To respond to enquiries and customer service requests
To send updates, promotions, or newsletters (with your consent)
To improve our services, user experience, and website
To comply with legal obligations and contractual requirements

3. Disclosure of Personal Data

We do not sell or rent your personal data. Your data may be shared with trusted third parties only when necessary:

Payment processors (e.g., Stripe, PayPal)
Email marketing platforms (e.g., Wix Ascend, Mailchimp)
Government agencies or regulators, if legally required
Service providers who assist in our business operations (under strict confidentiality)

4. Consent and Withdrawal

By submitting your personal data to us (e.g., via forms or bookings), you consent to its collection and use.

You may withdraw your consent at any time by contacting us at:
📧 pdpa@themysticgardenssg.com

5. Access and Correction

You may request access to your personal data or request corrections by contacting us. We may require verification of your identity.

6. Data Security

We implement industry-standard security practices to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Retention of Data

Your data is retained only as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, or operational requirements.

8. Use of Cookies

We use cookies to enhance your browsing experience and track website traffic. You may manage cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this policy or how your data is managed, contact:
📧 pdpa@themysticgardenssg.com
📍 Mystic Gardens Pte Ltd, 60 Paya Lebar Road, #07-54, Paya Lebar Square, Singapore 409051.