Floral Bouquet Wellness Workshop

Cancellation Policy

🌿 Mystic Gardens Studio – Booking Policy 1. 📅 Booking Confirmation All workshops must be booked at least 10 working days in advance for proper preparation. Bookings are only confirmed upon: Full payment (for public sessions), or A signed quotation + 50% deposit (for group/corporate sessions) 2. 💳 Payment Terms > Public Workshops: Full payment via website or Pay Now is required. > Corporate/Group Bookings: 50% deposit upon confirmation; remaining 50% due 3 days before the event. > Custom/Offsite Workshops: Extra charges may apply for transport, premium materials, or setup (outlined in your quote). 3. 🔁 Cancellation & Rescheduling Public Bookings: Cancel > 10 days before = full refund Cancel ≤ 10 days or no-show = no refund Re-schedule once if requested ≥ 10 days in advance Corporate/Group Bookings: Cancel >10 days = full refund (minus admin fee if any) Cancel ≤ 10 working days = no refund One re-schedule allowed with ≥ 10 days' notice 4. 👥 Minimum Attendance A minimum of 10 participants is required for all workshops (unless otherwise stated). If minimum isn’t met, Mystic Gardens may postpone, consolidate, or cancel, with options for a refund or credit. 5. ⏰ Workshop Conduct Please be punctual. Arrivals 15+ minutes late may be denied entry. Materials are for in-session use unless otherwise stated. 6. 📸 Photography & Media Photos/videos may be taken for marketing. Let us know in advance if you prefer not to be photographed. 7. ⚠️ Force Majeure In the event of unforeseen disruptions (e.g., illness, venue issues, government restrictions), Mystic Gardens reserves the right to re-schedule or refund affected bookings. 📬 Need Help? For accessibility needs, custom sessions, or private bookings: 📧 booking@themysticgardenssg.com 📞 +65 8839 5961

Contact Details